No. 1B/41/R, N.H.S, Raddolugama, P.O Box 11400, Sri-Lanka. Tel:+94 77 676 1823
Powered byTranslate
.Logo
.Menu
Cancellation Policy:

Cancellation Policy:

Refunds will not be given for unused or cancelled services after the tour arrangements have Commenced.

FIT (Individuals): Cancellation charges are calculated from the day the written notification is received by the company or agent as a percentage of the net total tour price as shown plus any surcharges (e.g. ticketed air sectors, other penalties imposed by suppliers such as hotels):

Between 29 – 21 Days prior to departure on tour : According to the costs incurred will be charged

Between 20 – 15 Days prior to departure on tour
Between 14 – 8 Days prior to departure on tour
Between 7 – 5 Days prior to departure on tour
4 – 1 Day prior to departure on tour or no show

25% of package price
50% of package price
75% of package price
100% of package price

Cancellation Policy:

GIT (Groups): Cancellation of tours due to minimum number of participants will be advised 6 weeks before departure of the tour; in which case Travco Adventures Sri Lanka will offer an alternative tour of a similar standard or a full refund. Cancellation policy for GIT bookings will be advised separately case by case.

Hotel Only:

Between 29- 21 Days prior
Between 20 Days and 15 Days prior to departure
Between 14 Days and 0 Days prior to departure

30% of accommodation price**
60% of accommodation price**
100% of accommodation price**

**Certain Hotels impose stricter cancellation policies which will be advised separately.

Important Notice:

Most Museums are closed on Sundays, Mondays and public holidays. Colombo National Museum is open all 7days a week except on public holidays.

Certain parts of the tours on offer are provided by independent third parties, such as airlines, hotels, transport operators and local tourist offices. Travco Adventures Sri Lanka is therefore not responsible for any loss, injury or damage caused thereby to the tourists, including those occurring outside of the normal touring programmers. Additional expenses incurred due to delay, accident, natural disaster, political actions and unrest shall be borne by the tourists.

We advise that due to frequent flight changes, delays and cancellations by the various domestic airlines and trains we cannot fully guarantee that the proposed itinerary can be carried out as planned. Based on our experience, changes of departure times and/ or cancellations can occur at very short notice even after confirmation of a flight has been received. The same applies for train travel: Schedule changes occur frequently; often without prior notification. In case of schedule changes or flight cancellations we always try everything possible to arrange an alternate programmed within the framework of the original quoted costs. However, we reserve the right to charge any cost exceeding the original budget to the tour operator/ travel agent or to the participant of a tour after consultation with the agent.

The visits to wild life parks will be at your own risk. The available jeeps are basic with basic insurance cover (not comprehensive as in the case of the vehicle which is used on the tour).

In the event the road condition is unsuitable for the Tour vehicle to be used during a specific segment of the tour a basic alternate third party vehicle would be provided, no liability or insurance would cover such vehicles.

Poya holidays are observed on the day of each full moon in general, Hindu and Buddhist festivals are declared according to local astronomical observations and it is often only possible to forecast the approximate time of their occurrence. On such days of religious reverence selling alcohol in public is illegal. However at certain hotels the room bars remain accessible.

Programmes, prices, services and conditions are based on those valid at the time of proposal submission and are subject to change thereafter without advance notice until all services have been paid in full.

We strongly advise to leave valuable items (money, passport, credit cards, jewellery, sensitive documents, laptop computer, etc.) in the hotel safe. During excursions and roundtrips, personal belongings, especially money and valuables should NEVER be left on vehicles, even during short breaks, and carried around at all times. Travco Adventures Sri Lanka is not responsible for any loss or theft.

Due to ongoing rapid upgrades/developments of roadways and highways in Sri Lanka the times mentioned for transfers may take longer than estimated without prior notice.


LATEST NEWS
  • Sri Lanka Shines

    Sri Lanka Tourism implemented a shopping mall activation campaign from 04th -06th July 2014 in Shanghai

  • Tourist Arrivals ...

    Aided by a healthy 13 percent improvement in June, tourist arrivals to post-war Sri Lanka in the first half of this year have crossed the half-a-million mark, latest data showed here on Thursday. According to latest data released by the Sri Lanka Tourism Development Authority (SLTDA), arrivals between January and June amounted to 512,281, up by 13.1 percent over the first half of last year.

  • Sri Lanka & Maldives

    Minister of External Affairs Prof. G.L. Peiris, Minister of Higher Education Mr. S.B. Dissanayake, Monitoring MP of the Ministry of External Affairs Mr. Sajin de Vass Gunawardena, Members of Parliament Mr. A.H.M. Azwar, Mr. Lohan Ratwatta and Mr. Udith Lokubandara, Secretary to the President Mr. Lalith Weeratunga and Secretary to the Ministry of External Affairs Mrs. Kshenuka Senewiratne are accompanying the President.

  • Kandy Esala Perahera

    The procession of Esala, is the grand festival with elegant costumes held in July or August in Kandy, Sri Lanka.

  • Sri Lanka sees 25% ...

    In Sri Lanka’s tourism industry continued on its steep upward trajectory in the first six months of 2014, with international arrivals surging almost 25%.

  • Meeting us

    Travco Adventures Sri-Lanka will be attending the following events Arabian Travel Market The regions premier travel show will be open from 05 May to 08 May


TESTIMONIAL
  • Ms. Christina / Country: China

    Thank you so much for all the help and effort that you have put into planning the trip for my family. I was amazed at the speed of your service as well as how accommodating you have been towards all the requests. I sincerely appreciate it.

  • Mr. Mike Orgil / Country: USA

    We wish to thank Travco Adventures Sri Lanka,for making our stay a memorable one. Notwithstanding a few hiccups,overall tour was good and well arranged. A special thank you to our guide Mr.Perera wonderful person who made us very comfortable and accommodating to all of our request. Thank you to our driver Mr. Roshan, who drove us around safely. Thank you to Mr. Sampath for seeing us at the airport on arrival and Mr. Nalin for making time to arrange a special dinner for us. Not forgeting Ms. Chamari, who was responsive to all my e-mails from the very start of my request for the tour package and ensuring that our request is all accommodated. Thank you Chamari. We will definitely recommend our friends and family to your travel agency. Our Best wishes to Mr. Perera and all.

  • Mrs. Akane / Country: Japan

    This travel agency deserves a big “thumbs up” from me. I highly recommend them for their service, quick response and for treating you like a queen. VIP mind you! and the tour price itself is just a bonus.

  • Mr. Yajima / Country: Japan

    Sri Lanka tour is excellent. Well organized by Mr. Shanil Fernando. Guide is explain very well all the places. Van is very clean & good A/C driver is very friendly.

  • Mr.Umesh / Country: India

    The tour was very well organized by Mr. Shanil Fernando his services are excellent. The transport is superb and driver very kind and helpful.

  • Mrs.Dolores / Country: Spain

    Hotels are excellent & very good service Mr. Fernando was very friendly and helpful. He explain everything in detail, and tried very well to solve all doubts. Car very comfortable and clean very good A/C the driver was very kind and friendly

  • Mrs. Serano / Country: Spain

    Hotels in general all fine. The attention of the staff, the cleanliness, the food, the rooms….. we are very pleased & We are very happy with the guide that we had. He is very attentive, Friendly, with a good conned of our language and with much knowledge of all that we have been able visit. The car is very wellit was clean, had a fairly large boots which fit all bags with no problem and the driver was also very kind and friendly.